To receive support via WhatsApp, please create a group using your registered
mobile number. Add your developer(s) or relevant team members along
with the KwikAPI support team. Once the group is created, your team can
begin sending messages directly for assistance.
To authenticate your account, please share your dealer code and support PIN from your registered number. This verification step is essential for the following reasons:
- Authenticity Verification: Ensures support requests come from authorized representatives of your organization.
- Privacy & Security: Protects sensitive information by confirming it's shared only with verified users.
- Centralized Communication: Allows all relevant team members to access support history and coordinate responses.
- Faster Resolution: Direct involvement of your technical team speeds up troubleshooting and minimizes delays.
This process safeguards your organization and enables our team to provide quick, secure, and accurate assistance.